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Platinum Genomics

Data & Privacy

Humans first.
Always.

Trust is the whole product. Researchers send us unpublished sequencing data — sometimes years of work — and we treat it like it belongs to them, because it does.

Your scientific data

How we handle sequencing and 'omics data clients send us.

  • No duplication

    A single working copy of your data lives inside our secure environment for the duration of the project. We don't back it up to third-party cloud storage, and we don't spin off derivative copies outside the analysis pipeline.

  • Local, secure analysis

    All processing happens on infrastructure we control, in Canada. No SaaS analysis platforms. No pipelines that send data to third-party APIs.

  • Never seen by AI

    Client data is never fed to a large language model, an AI assistant, or any automated agent — including for triage, drafting, or summarization. This is a hard, non-negotiable rule.

  • Never shared

    We never share your raw data, intermediate files, or downstream analyses with anyone outside our team. Deliverables go only to you.

  • Data-elimination protocols

    At the end of an engagement — or earlier, on request — working copies are securely deleted following a documented protocol. You keep the deliverables; we don't keep the data.

A note on website analytics

This site collects basic traffic analytics. That's a different thing.

We use Cloudflare Web Analytics, a cookieless, privacy-respecting service that tells us things like "how many people visited the Publications page today." No cookies are set, no personal profiles are built, and there's no cross-site tracking.

This is ordinary web-traffic data. It is separate from — and unrelated to — the handling of the scientific data described above. We think it's worth calling that out explicitly, because otherwise it can read like a contradiction.

See our full Privacy Policy for what we collect from contact-form submissions and how it's used.

Questions about how we'd handle a specific dataset?

Ask us anything